coinburst Privacy Policy — How We Handle Your Data

1Who This Policy Applies To

This Privacy Policy applies to all users of the coinburst platform — including the website at coinburst.vu, the coinburst mobile application, and all related services and features. It covers every registered account holder and visitor who interacts with the platform.

coinburst is intended exclusively for users located in the Philippines who are 21 years of age or older. By accessing or using any part of the coinburst platform, you confirm that you meet these eligibility requirements and that the personal information you provide is accurate and your own.

2Information We Collect

coinburst collects personal information that is necessary to operate the platform, verify your identity, process transactions in Philippine Peso, and comply with applicable obligations. The main categories of information we collect are:

3How We Use Your Information

The personal data coinburst collects is used solely for the purposes of operating the platform and serving registered users. Specifically, we use your information to:

• Create and manage your coinburst account
• Verify your identity and age as part of the KYC process
• Process deposits and withdrawals in Philippine Peso
• Deliver the games, betting markets, and platform features you use
• Send you account-related notifications (security alerts, transaction confirmations, OTP codes)
• Monitor for fraudulent activity, unauthorised access, and responsible gaming concerns
• Improve the platform based on usage patterns and player feedback
• Comply with applicable legal and operational requirements

We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

4Data Sharing and Third Parties

coinburst does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. Your data is only shared in the following limited circumstances:

• Payment processors: Financial details are shared only as necessary to process your transactions in PHP through Philippine banking and e-wallet channels.
• Identity verification services: KYC documentation may be processed by a third-party verification provider to confirm your identity and age.
• Technology and infrastructure providers: Trusted service providers who support platform hosting, security, and analytics under strict data handling agreements.
• Legal obligations: Where required by law, regulation, or a valid legal process, coinburst may disclose information to the appropriate authorities.

5Data Security

coinburst takes the security of your personal information seriously. The following measures are in place across the platform:

• SSL encryption: All data transmitted between your device and the coinburst platform is encrypted using SSL (Secure Socket Layer) technology.
• OTP verification: One-Time Passwords are required for login from new devices and for withdrawal requests, adding a second layer of account protection.
• Access controls: Internal access to user data is restricted to authorised personnel on a need-to-know basis.
• Fraud monitoring: Automated and manual monitoring systems flag unusual account activity and suspicious transactions for review.

While coinburst implements reasonable and appropriate security measures, no online platform can guarantee absolute security. You are responsible for keeping your own login credentials and OTP codes confidential. If you suspect your account has been accessed without your permission, contact [email protected] immediately.

6Cookies and Tracking Technologies

coinburst uses cookies and similar tracking technologies on the website and in the mobile app to support platform functionality and improve the user experience. Cookies are small data files stored on your device when you visit the platform.

We use cookies for the following purposes:

• Session management: Keeping you logged in securely during your active session
• Preferences: Remembering your language, game, and display settings
• Security: Detecting and preventing fraudulent or suspicious activity
• Analytics: Understanding how users navigate and use the platform so we can improve it

Most browsers allow you to manage or disable cookies through your settings. However, disabling certain cookies may affect how the coinburst platform functions. We do not use cookies to track your activity on third-party websites outside of coinburst.vu.

7Data Retention

coinburst retains your personal information for as long as your account is active or as required to fulfil the purposes described in this Policy. If you close your account, we will retain certain data for a reasonable period as required for legal, compliance, and fraud prevention purposes.

Transaction records, KYC documentation, and account history may be retained for a period after account closure in line with standard record-keeping requirements. After this period, data is securely deleted or anonymised so that it can no longer be associated with you.

8Your Rights as a User

As a coinburst user, you have the following rights in relation to your personal data:

• Access: You may request a copy of the personal information coinburst holds about you.
• Correction: If any of your personal information is inaccurate or out of date, you can request that it be updated. Some details can be updated directly within your account settings.
• Deletion: You may request deletion of your account and associated data, subject to our retention obligations described in Section 7.
• Objection: You may object to certain types of data processing, such as receiving marketing communications from coinburst.
• Portability: You may request a structured copy of the data you have provided to coinburst, in a commonly used format.

To exercise any of these rights, contact our support team at [email protected]. We will respond to your request within a reasonable timeframe and may require you to verify your identity before processing certain requests.

9Children and Minors

The coinburst platform is strictly for adults aged 21 years and above. We do not knowingly collect personal information from individuals under 21 years of age. If you believe a minor has registered on coinburst or provided personal information, please notify us immediately at [email protected] so we can investigate and remove the account and any associated data.

10Changes to This Privacy Policy

coinburst may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable requirements, or improvements to our data handling practices. When we do, the revised Policy will be published on this page with an updated date.

If changes are significant — particularly those that affect your rights or how we use your data — we will make reasonable efforts to notify active users. Continued use of the coinburst platform after any Policy update constitutes your acceptance of the revised terms.

We recommend checking this page periodically. For questions at any time, reach us at [email protected].